Privacy Policy
Last Updated: January 5, 2026
Planora Construction ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms or request quotes
- Subscribe to our newsletter or promotional materials
- Communicate with us via phone, email, or social media
- Participate in surveys or promotions
This information may include:
- Name and contact information (email address, phone number, mailing address)
- Project details and preferences
- Payment information (processed securely through third-party payment processors)
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address and browser type
- Operating system and device information
- Pages visited and time spent on our website
- Referring website addresses
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide construction services, respond to inquiries, and fulfill your requests
- Communication: To send you updates, promotional materials, newsletters, and other information you may find valuable
- Improvement: To analyze website usage and improve our services, website functionality, and user experience
- Marketing: To deliver targeted advertisements through platforms like Meta (Facebook/Instagram) and other advertising networks
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
- Security: To protect against fraudulent, unauthorized, or illegal activity
3. How We Share Your Information
We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf (e.g., payment processors, email service providers, analytics providers)
- Advertising Partners: With advertising platforms like Meta, Google Ads, and other networks to deliver targeted advertisements
- Business Transfers: In connection with a merger, sale, or acquisition of all or a portion of our business
- Legal Requirements: When required by law or to protect our rights, privacy, safety, or property
- With Your Consent: When you have given us permission to share your information
We do not sell your personal information to third parties.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:
- Remember your preferences and settings
- Understand how you use our website
- Deliver personalized content and advertisements
- Analyze website traffic and performance
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
5. Third-Party Advertising
We use third-party advertising platforms, including Meta (Facebook and Instagram), to display advertisements to you. These platforms may collect information about your online activities over time and across different websites to provide targeted advertising.
We may use:
- Meta Pixel: To track conversions, optimize ads, and build targeted audiences
- Google Analytics: To understand website traffic and user behavior
- Other Analytics Tools: To measure the effectiveness of our marketing campaigns
You can opt out of personalized advertising by:
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-Out: Unsubscribe from marketing communications at any time
- Data Portability: Request a copy of your data in a structured, machine-readable format
- Object: Object to our processing of your personal information
To exercise these rights, please contact us using the information provided below.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate measures to ensure your information receives adequate protection.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
- Company: Planora Construction
- Address: 51CCA Khayaban-e-Amin, Lahore, Pakistan
- Phone: 0311-9484072
- WhatsApp: 0339-4850885
- Business Hours: Monday-Saturday, 10:00 AM - 6:00 PM